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FREE AUDIO
How to use Humour in Business and
Life
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We teach everyone comedy, humour & laughter
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Our Humour Training Programs
Our Philosophy
A sense of humour is an attitude and attitudes
are learnt. Humourversity training changes old attitudes while
developing new ones.
Take Humour into the Boardroom
"A sense of humour is the art of
leadership, of getting along with people, of getting things done."
Dwight D Eisenhower Humour in the
workplace is not being taken seriously enough in the boardrooms
and training rooms, according to Pete Crofts, Humourversity
humour expert.
Pete is of the firm opinion that the appropriate use of humour
can cure diseases, clinch boardroom deals, boost productivity,
win elections, prevent wars, and free us from fear, tension and
stress!
A survey of 480 executive officers clearly indicated
that the majority of the corporate leaders felt that a sense
of humour was essential to their work. In addition, those surveyed
believed that humour is an essential means of communication
and influence in the workplace.
There is a growing belief on the part of top
managers that business can be more enjoyable and productive
when humour is part of daily functioning.
In the USA, to hire a humour consultant to boost
motivation and productivity is common. Companies such as IBM,
Eastman Kodak and AT&T, America's largest telephone company,
have been doing it for a long time.
At Kodak headquarters in New York, the theory
of "never mix business with pleasure" was thrown out the window,
with the opening of the company's first Humour Room. The Room
provides a separate space for workers to connect with others
in a relaxed and fun way. According to Kodak, encouraging humour
in the workplace has paid off with reduced stress and improved
health, and better communication between workers.
The Bank of America thought their employees
were under too much tension and stress so they ran a laugh-a-day
challenge. They asked their employees to bring a joke or cartoon
every day to share with their workmates.
Humour is the Best Medicine
With more than 40 weekly stand-up comedy programmes on network
and cable television, an estimated 370 full-time comedy clubs
and about 200 agencies, comedy is going through an incredible
boom in the U.S.
Most interesting, though, is the way companies
are cashing in on comedy, using it to perk up employees and
thereby raise productivity.
In the old Readers Digest belief that 'laughter
is the best medicine' a rapidly increasing number of major corporations
are paying $500 to $50,000 for comedy performances, teaching
seminars, humour workshops and training films.
According to Barbara Mackoff, a psychologist
who conducts 'Humour in the Workplace' seminars for such clients
as AT & T, IBM and Kodak, the boom is spurred by the increasing
stress from company takeovers, cutbacks and uncertain job futures.
One company, Magicorp Productions Inc, has taught
magic tricks and comic delivery to executives at Citicorp, CBS
and GTE. And the Digital Equipment Corporation Inc says that
since it began sponsoring comedy workshops at its office in
Colorado nine months ago, productivity has increased 15% and
sick day use has been halved.
Meanwhile California's Department of Motor Vehicles
accredited a chain of 30 driving safety schools with comedians
as instructors. In rating the programme, one student said, "It
was better than sex." Yep, ya gotta laugh, ya just gotta
laugh.
Laughter IS the Best
Medicine
In his world best-seller "Anatomy of an Illness",
Dr Norman Cousins, former editor of Newsweek in the US, tells
how he regained his health after being given only a one in
five hundred chance to live.
His treatment was a program of vitamin C and laugh therapy
that consisted of comic conversations with friends, watching
Marx Brothers' films, and Candid Camera TV shows.
Dr Cousins theorised that if negative emotions could cause
changes in the body chemistry, leading to ulcers, skin rashes,
respiratory problems and even cancer, then positive emotions,
laughter in particular, might cause changes in the direction
of healing.
Dr
Cousins' own sense of humour became very evident.
While he
was still in the hospital, a nurse brought in a specimen
bottle with his breakfast tray, for a urine specimen.
He took the bottle of apple juice from the tray, poured
it into the specimen bottle, and finished his breakfast.
When the nurse
came back, she picked up the bottle, looked at it and
said, "It looks a little cloudy this morning, Mr.
Cousins". He picked it up, examined it and replied
"You know, you're right. I think we'd better recycle
it."
And he drank
it.
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'Ha Ha' Skills Explained
"A fun working environment is more productive than a routine
environment. People who enjoy their work will come up with more
ideas. Fun is contagious." Roger Von Dech
Using humour to improve corporation
communication requires the development of two skills:
HUMOUR ATTITUDE
+ HUMOUR ACTION
= HaHa Skills
Both skills are important because they control how people respond
to what you do and say.
Humour Attitude...for fun
The first HA- Humour Attitude- is about
developing an internal sense of humour and being able to laugh
as yourself. A good Humour Attitude is like seeing life through
a lens of humour.
Skills associated with Humour Attitude
are flexible behaviour, creative thinking, a playful manner,
adaptive nature and positive personality.
Some of the benefits of a Humour Attitude are reduced
stress, feeling good, balanced focus making clearer decisions
and being a happier person.
We have to learn to be as flexible as figures in the hands of
statistician!
I knew a Vet who developed his
HaHa flexibility...
One day a farmer
said to him, "I have a horse that walks normally
sometimes, and sometimes he limps, what should I do?
The vet said "on
the day he doesn't limp, sell him".
Now that is flexible behaviour.
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Humour Action...for
profit
The second HA - Humour Action- is about being able to use
your internal humour externally to communicate with others in
a positive way and to manufacture and engineer good humour for
others. Skills associated with Humour
Action are motivational management, inspirational leadership
and innovative marketing.
Some of the benefits of Humour Action are improved staff
motivation, increased productivity and sales, greater customer
satisfaction, reduced conflict and enhanced corporate identity.
A
stockbroker who had both Humour Attitude & Action
Crashed his car and was badly hurt.
He woke in hospital to be told the market had crashed, both
on the same day. A nurse
said "Your temperature is 104." He
moaned and said with a slight smile "When it gets to
107, sell." Are
HaHa skills alive and well in your organisation?
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Our Trademark
From the old theatre symbols of comedy and tragedywe have two
laughing faces called the HA-HA Partners. They are the two basic
skills and philosophies we teach.
The first HA is for Humour Attitude = FUN
The second HA is for Humour Action = PROfIT
HA-HA skills for FUN amp; PROFIT ABOUT
THE HUMOUR POWER TRAINING PROGRAMS
The Humourversity is committed to bringing out
the humour in people to enhance their personal and professional
success and happiness.
To achieve this we have developed a range of innovative training
programs, which can be tailor-made to fit your specific requirements,
and desired outcomes.
Our programs are pre-written as modules so can be conducted
within your at our facility, in-house or as part of your staff
training programs.
Program durations vary from half day to five-day programs.
Comprehensive workbooks are provided for each workshop.
Why Humour Training Is Just So Vital
Humour is by far the most significant behaviour of the human
mind. It tells us directly about the possibility of changes
of perception (and) tells people to beware of dogmatism because,
suddenly, something can be looked at in a new way."
Edward de Bono
Laughter releases endorphin, which is the body's
natural painkiller. It doesn't need a prescription, has no unpleasant
taste, and costs nothing.
Research has proved that people who laugh a lot are happier,
more productive and more resistant to disease and illness than
glum people.
The benefits of humour and laughter are well documented and
include:
reduced stress
clearer decision making
better communication
improved health
creative thinking
a positive outlook
spontaneity
Incorporating humour into your business culture translates into:
improved profit margins
better staff morale
greater motivation
increased productivity
reduced workplace conflict
and an enhanced corporate identity
better customer service Can your workplace use morehumour?
"Every joke is a tiny revolution"
George Orwell
HUMOUR POWER PROGRAMS
Leadership Through Humourship According to US studies,
Managing Directors and business leaders who use humour effectively
in the workplace wield more power and influence than those that
don't.
Humour is a creative thinking tool that can be used to enhance
your leadership identity and to expand your leadership mission
and vision.
This workshop is designed to give leaders a competitive 'Humourcation'
edge so they can out-think, out-see, out-perform, out-market and
out-live their competition. Humourcation is the combination of
humour skills with communication skills, and helps set a positive
working atmosphere, motivate people, solve problems, improve workplace
communication, reduce conflict, and help with decision making.
Leadership is often hard, lonely, and unappreciated, yet leaders
must keep up their enthusiasm and balance - both attitudes of
humour.
Humour can be used in task initiative, team integrity, individual
tact, showing support, controlling conflict and expressing corporate
values. Leadership involves the cultivation of an environment
in which freedom and flexibility will flourish. A leader must
commit to the striving and servicing of an organisation. Humour
can be both the avenue for resilience and the expression of adaptability
necessary for organisational change in your company.
"Science opens to us the book of nature. Humour
opens the book of Human Nature"
Anonymous
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Joke That Won The Presidency
Ronald Reagan took
his humour seriously. His personal joke writer was one
of the highest paid in the world and put together between
three to six pages of one-liners each week.
These mainly relied on self put-down
humour directed at Reagan's age, which was a worrying
liability and also a target for quite a few fossil jokes
like,
"At 76, I am not afraid
Reagan will push the button. I am afraid he will keel
over and fall on it."
When debating Walter Mondale for
the second time, Reagan knew the "age" issue
would be brought up and he had his humorous answer ready.
It was based on the reversal formula and is already a
classic in political humour. It broke the press up and
even got a big laugh from Mondale, and according to the
magazine "Newsweek", he sealed his election
with the following remark,
"I will not make an age
issue of this campaign, I am not going to exploit for
political purposes my opponent's youth and inexperience."
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The Business of Humour
The Humour of Business
The correct use of humour facilitates learning, helps to change
people's behaviour, increases creativity and helps people to
feel less threatened by the prospect of change. Humour skills
can be developed and exercised by all staff if provided with
the appropriate space, environment and opportunity.
This five-day program is designed to identify corporate culture
and identity, and then to enhance personal morale, workplace
cooperation and communication and to introduce the positive
aspects of humour into all areas of your organisation.
Corporate culture is your company's beliefs, values and characteristics.
These are shaped deliberately by the organisation's overall
style and personality; what could be described as the corporate
soul.
Humour is the best tool for giving your corporate identity a
human face. Look at what Toyota have done with that comic symbol,
the chicken. They have created a strong identity and a definite
sense of fun.
The understanding and strength of your corporate soul is important,
but of equal importance is your corporate culture's flexibility
in meeting the needs of your customers, employees and share
holders, and its ability to initiate change when the need arises.
Humour is an agent for that change in your company.
Managing To Have fun and Make Profits
Humour Attitudes and Actions provide Managers with the skills
to take a four-step holistic approach to management .
management of self
management of customers
management of employees
management of performance
Dr David Adramis surveyed 341 people and found employees take
fun at work very seriously and consider a sense of fun to be an
accomplishment. Those who believed fun belongs in a workplace
enjoy themselves the most. The buzz word for this is "psyche-pay",
meaning a psychological reward instead of money.
During an Australian election, the country's leader Prime
Minister Bob Hawke, was walking around a supermarket when
he appeared to spontaneously pick up a large telescope.
Surrounded by media cameras he clowned,
and put it to his eye, then said "I
can't see our opponents policies even with this."
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This upbeat practical workshop is structured
to give Managers the skill to remain creative and productive under
pressure, when solving problems, making decisions, motivating
employees, and combating low morale.
We will empower your Managers to create an environment of
fun, rewards and recognition and this always improves financial
results.
"Have fun. Anything can change without
warning. That's why I try not to take anything of what's happening
too seriously".
Selling with a Sense of Humour
Superstar John Cleese said, "Its no coincidence
that the man I know who always has the best stock of new humour
is not a comedian, but a salesperson."
Legendary sales trainer Tom Hopkins says, "I
find that our great champions, the ones who earn huge incomes
for themselves and their families, are people who have changed
their attitudes and learnt to handle the same pressures and
anxieties that defeat most people. Every time you are rejected
in any way, tell yourself "I never see failure as failure,
but only as a way of developing my sense of humour."
Recent research has shown that 85 per cent of staff who are
fired are let go not for lack of skills but for the inability
to relate to fellow staffers and customers. Those with a humorous
disposition are far far more likely to build better working
and selling relationships.
John F Kennedy used the 'unexpected honesty' formula of humour
to successfully to charm the public during his Presidential
Campaign. JFK used a joke to defuse criticism that he was a
spoilt rich man's son. His joked his father had sent him a telegram
reading
"Don't buy one more vote than necessary. I'll be damned if
I'll pay for a landslide" This workshop
teaches people to draw humour out of the situation to establish
rapport. As JFK did in the situation above this is a critical
skill for deflecting critcism and difussing conflict.
Learn to use these techniques like an expert salespeople to
overcome criticism and test the buyers' temperature.
The workshop also provides techniques to focus attention, paint
interesting pictures, keep clients motivated and transit to
closing the sale. Clients regularily tell us they have paid
off their investment in the course by using humour to keep alive
a follow-up relationship.
The best selling book 'One-Minute Manger' states..."My selling
purpose is to help people get the good feelings about what they
bought and about themselves"
"Humour helps you to sell logically and most
importantly of all emotionally". Pete Crofts.
Customer Service With A Smile
Research shows 96% of the unhappy customers never tell the
business of their dissatisfaction, but dissatisfied customers
typically tell 9-20 other people about the bad service. our
customers are the answers to your success
Telling your employees to smile just doesn't
work.
You need to teach them to smile. A happy customer is one that
feels important, wanted and satisfied. Along with purchasing
products or services, customers are purchasing good feelings.
We teach a sense of humour and the use of humour.
Humourless people don't laugh because they don't want to laugh.
They've found something that's more important to them - spreading
gloom and making sour their predictions of disaster come true.
You can't change someone who is a pessimistic, humourless, depressed,
sad, person into a cheerful chuckler just because you want to.
They must want to move over to the sunny side of the street.
We encourage and trains people to move from the sad to the sunny
side of the street...and then stay in the sun.
Humour used positively is the "feel good" factor in
customer caring. It creates a happy environment which empowers
your employees, who then empower your customers. Humour provides
the balance in customer perceptions and expectations, and leads
to building relationships with your customers and your company.
"Once you have them by the funnybone...their
hearts, minds and spirits will follow" Anonymous
Team Work Through Humour Play
Humour is one of the fUN-damental elements for
teamwork ... unfortunately it is also one of the rarest. People
are the most important assets of a business and it is vital
to know how each is motivated, feels, connects and enjoys working.
You must know how to bring them together with the right balance
of styles, to create a dynamic team.
To stay competitive in this economy you must have high peformance
teams. High performance teams:
reduce cost
reduce stress
improve quality
improved productivity
improve corporate image
We are all taught to believe that laughter and the state of
mind associated with it are reactions which other people or
events evoke in us. Consequently we grow worse and degenerate
into targets for jokes and professional comedy routines. This
spiral downwards can happen to anyone if you let it.
Look at the fellow who became such a snob that he wouldn't sit
in the same car as his chauffeur.
Take my kids, they are so conditioned to battery operated
toys, toothbrushes and electric blankets, that when I
gave my boy a football for his birthday, he wanted to
know where to plug it in.
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When a sense of fun and humour comes from senior management
and is looked upon favourably, then laughter and the state of
mind associated with it are empowered into your people.
Nobody every created a successful team by accident. Great teams
come from team players that are committed to the future vision
of their company.
"If its not fun you are not doing
it right"
Bob Basso
Powerful 'Business Show' Presentations
Needing to give a dynamic presentation? Impress a client or
staff? Guest speaker at a corporate function? Terrified at the
thought of public speaking?
Selling concepts is a serious business. There are hundreds of
presentation programs but most are only a set of methods and
rules. A successful presentation or speech must have a structure;
message reinforcers; creative involvement; earn the right to
a passion piece; topic modules; and a variety of humorous signature
pieces so that the main points motivate people after the presentation.
Humour prevents your back from breaking when you are out of
your comfort zone and being forced to bend over backwards. Its
times like this when you are most vulnerable to making classic
mistakes...
Like the air hostess, who had been having trouble with
a man who kept insulting the lady next to him by saying
"lady your baby is the ugliest baby I have ever seen".
The woman was terribly upset and kept yelling "this man
is insulting by baby".
In an attempt to contain the situation the hostess said
"look madam, calm down, don't get upset. I'll move the
man, get a drink of water for yourself, and a banana for
your monkey".
...It's so easy
to make mistakes |
Creative and Outrageous Thinking
The creative and outrageous thinking workshop is designed
to zap your team thinking from 3000 years of tragic Greek philosophy
thinking (based on doctrine and dogma, criticism and argument),
to a philosophy of thinking that breaks the paradigms of perceptions.
Edward De Bono says:
"Humour tells us more about how the brain works than
does any other behaviour of the mind, including reason".
Participants will be trained to maximise right brain experiences
based on Pete Crofts' pioneering humour technology, where
imagination is just as important as information and intuition
is just as important as tradition.
Particularly so if the spirit of a person's identity is unleashed,
and harnessed and targeted to making your organisation one
of awesome innovation.
Take
the Courier who was driving very carefully in a small
van. A policeman pulled him over and said
"Don't worry Sir, you didn't break any laws, but
why is that every now and then you pull up, duck around
the back of the van and bang on the back door?"
The Courier said, "its like this officer. I have
three tones of budgies in there and this is only a one-ton
truck. If they all land at once, they would break my
springs"...Clever thinking. |
"There is a close relationship between the Ha Ha
of humour and the aHa of creativity." Roger
Von Oech
Public Speaking with Humour
Our most popular program teaches you how to avoid the pitfalls
of Public Speaking while holding the audience in the palm
of you hand. At the same time knock their socks off with your
dynamic presentation style.
Through the use of innovative exercises and improvisation
games you will be trained in the dynamic principles , humour
formulas, creative secrets, original devices and state-of-the-art
techniques to free up you natural personality.
This massively improved ability will give you stunning bottom
line results in your presentations, speaking and training.

If you would like more information then send
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